Privacy Policy

1. Personal Data We Collect

Depending on how you use the Service, we may collect:

• contact information, such as your name, email address, phone number, and company details;
• account and profile information;
• billing, payment, invoice, expense, accounting, and other business-related information you submit through the Service;
• communications you send to us;
• technical and usage information, including your IP address, browser type, device information, and information about how you use the Service.

Some personal data is required to create an account and provide the Service. If you choose not to provide such data, we may not be able to provide certain features or the Service.

2. How We Use Personal Data

We use personal data to:

• provide, operate, maintain, secure, and improve the Service;
• create and manage user accounts;
• process requests, consultations, and customer support;
• communicate important service-related information;
• comply with legal, tax, accounting, regulatory, and contractual obligations;
• detect, prevent, and investigate fraud, abuse, security incidents, and other unlawful activities.

3. Legal Bases

Where the GDPR applies, we process personal data on one or more of the following legal bases:

• performance of a contract;
• compliance with legal obligations;
• our legitimate interests in operating, securing, maintaining, developing, and improving the Service;
• your consent, where required by applicable law.

4. Sharing Personal Data

We may share personal data with:

• cloud hosting and technical infrastructure providers;
• payment service providers;
• communication and email service providers;
• professional advisers, including legal and accounting advisers;
• competent public authorities where required by law.

We require our service providers to process personal data only on our behalf and only for the purposes of providing their services to us. We do not sell personal data.

5. International Data Transfers

Some of our service providers may process personal data outside the European Economic Area (EEA). Where this occurs, we take appropriate measures to ensure that personal data remains protected in accordance with applicable data protection laws, including the GDPR.

6. Data Retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, including providing the Service, maintaining records, complying with legal obligations, resolving disputes, and enforcing our agreements. Retention periods depend on the type of data and applicable legal requirements.

7. Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure. However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

8. Your Rights

Depending on applicable law, you may have the right to:

• access your personal data;
• request correction of inaccurate personal data;
• request deletion of personal data;
• request restriction of processing;
• object to certain processing activities;
• receive your personal data in a portable format;
• withdraw consent where processing is based on consent.

You also have the right to lodge a complaint with the competent data protection authority in your country of residence or where applicable law provides.

9. Automated Decision-Making

We do not use personal data for solely automated decision-making or profiling that produces legal or similarly significant effects on individuals.

10. Cookies and Analytics

We may use cookies and similar technologies to operate the website, understand how the Service is used, improve performance, and enhance the user experience. Where required by law, we will request your consent before using non-essential cookies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version becomes effective when published on this page unless stated otherwise.

12. Contact

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the contact details on our contact page.